Atmosphyre
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Eleven Years of Products and Service

 

Water and the need for trust

We understand that we sell products that carry water

and some of that water is inside your walls, where you

can’t see it.

 

All of us here at Atmosphyre work hard to make sure

the products you get work the way they should. We want

people to feel comfortable with buying from us. Here are some

of the things we do every day to help our customers feel

comfortable

when they purchase from us.

 
 

Every Valve is Tested Before it Ships To You

We physically hook up every valve by hand that goes into your wall and test it at 65 psi water pressure for 8 hours to make sure it does not leak. This lets us know that when we ship that valve to you, we know it will not leak into your wall.

Live Person Takes Your Call

There is no “press 1 for this, press 2 for that”; with us, a real person answers the phone each time you call us. Feel free to call us and ask any questions about any of our products; we love to help answer questions.

Tech Support

You can call us any time to talk to a tech person about whatever your needs are. Using SMS or WhatsApp, you can text us videos or send photos of any issues or questions you have on your project, and we can help in real time.

Needing Replacement Parts

We have every part in stock, and they ship out the same day as they are ordered with overnight shipping.

Logistics with a live person

We have a person dedicated to just tracking your package and asking you if you received it. There is someone here every day watching your package as it moves along from us to you. If there are any delays while it is on the way, we will let you know. If there is a need to return something or change something to ship sooner, this person is there to assist you.

No questions asked - 6 months full refund

We pay the shipping to pick up any product that you would like to return. We schedule a pickup so you don’t have to worry about making a label for your returns. Just put the box out on the day of our scheduled pick up, and you are done.

 
 

TECH SUPPORT PHONE 518-802-8630

You can call, text, send video/photos of any issues you may be experiencing


Authentic vs Contrived

There are a lot of pieces out there in today’s market that look great from a distance, but upon getting closer, they have a contrived look and feel. They tend to give the impression of being a handmade piece, but the overall feel is that of a mass-produced item that can feel cheap. Our goal for every product we make is to produce each piece with a feeling that it is truly an original antique piece. Each piece we create is handmade one at a time to ensure that we achieve that look and feel.